Returns & Exchanges

At CuDeToate.ro, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any item within 14 calendar days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our 'Order Tracking' page to select the items you wish to return and submit a formal request.

• 2.
  Pack the Items

  Place the products in their original packaging with all tags attached, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Ship the Package

  Print the provided return label and drop off the package at your nearest authorized courier point or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.